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Hitachi High-Tech GLOBAL

Service & Support

Our company provides analytical equipment that plays a major role in the food, pharmaceutical, environment and other industries. Our company provides a wide range of services from installation, maintenance, to transfer of equipment while taking in consideration the needs of our customers.

Our analytical equipment are used in a wide range of industries such as food, chemicals, development of new materials, and other industries; they have become indispensable in the production and inspection process of manufacturing companies. By providing consistent support ranging from installation, maintenance services, corrective maintenance, application support, to transfer of equipment, we are able to meet the various requests of our customers.

Main products

Spectrophotometer, fluorescence spectrophotometer, atomic absorption spectrophotometer, ICP emission spectrometer, high-performance liquid chromatograph, high speed amino acid analyzer, gas chromatograph, chromatographic data processing equipment, protein analysis for liquid chromatograph mass spectrometer, nuclear magnetic resonance equipment, such as MIP-MS elemental analyzer, and equipment imported from abroad such as gas barrier test equipment.

Hitachi high-performance liquid chromatograph

Hitachi atomic absorption spectrophotometer

Hitachi spectrophotometer


Main Services

  • Validation Services:
    Our company provides performance maintenance services to various scientific instruments and peripheral devices, ensuring their reliability by making sure that they satisfy the reliability standards required by GLP, GMP, and ISO.
  • Application support:
    Our company provides technical support in making optimal sample measurement and takes advantage of device capabilities to the fullest.
  • Corrective maintenance:
    Our company provides upgrades to scientific instruments and software.
  • Peripherals and Software:
    Our company provides various application software, management software and peripheral equipment that can improve user-friendliness.
  • Reducing environmental impact:
    We provide consultation with regard to measures to reduce environmental impact such as energy and resource conservation, re-use of equipment, and others.

*The services offered may differ depending on the countries and regions.