Service & Support (Electron Microscope)

Service & Support

Electron microscopes are widely-used in a wide range of fields such as manufacturing, as well as in research and development. We can provide electron microscopes that correspond to the hardware and software needs of our customers.

Electron microscopes are indispensable in a wide range of fields, from cutting-edge research department of universities and in the private sector, to quality control in production sites. We can provide comprehensive support in all aspects ranging from hardware, software, and equipment installation, in order to ensure the maximum use of the device.

Main Products

Transmission electron microscope (TEM), scanning transmission electron microscopy (STEM), scanning electron microscope (SEM), focused ion beam machining observation device (FIB), X-ray analyzer, ultramicrotome, ion milling apparatus.

Hitachi transmission electron microscope

Hitachi scanning transmission electron microscope

Hitachi scanning electron microscope

Main Services

Preventive Maintenance (PM):
By providing regular maintenance based on the operating status of the equipment, we will ensure stable operation and optimum performance of the equipment.
Operation Support:
As support for technology transfer, please attend our instruction workshops.
Application support:
We will support to the sample preparation technology that determines the quality of the image.
Measures and diagnosis of installation environment, and analysis services:
We perform measures based on the analysis and diagnosis of the installation environment of the equipment, taking in consideration the vibration, magnetic field, and noise to make the best use of the equipment.
Upgrades:
We provide renovation of the equipment through the upgrades of parts such as PC LCD monitors, AMT cameras, and others.
Digital Solutions:
We can answer our customers’ troubles by providing network connections without burdening the equipment and providing management history of the use of the equipment.
Reduce environmental impact:
We provide consultation with regard to measures to reduce environmental impact such as energy and resource conservation, re-use of equipment, and others.

*The services offered may differ depending on the countries and regions.

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