As you would be aware, the current situation with coronavirus infections is causing disruptions to businesses across the world including India. In this context, we would like to inform you about our customer service support during the lockdown period which has been directed by Central Government.
In order to provide continuous and / or best possible support to your business, our dedicated sales and service team remains ready to support you. We can offer support to your business operations, on the phone, online access and in case of extreme emergency through person (however, please be aware that physical support may be limited due to Central and State Governments guidance). In case of any such requirement, kindly feel free to contact in the details given below.
Please note that, we would be happy to offer remote service support for your instruments and also if required remote technical trainings to your end users. Kindly let us know, if there are any specific online technical training needs at your end and we will try our best to arrange such online courses in the form of live or virtual demo, webinar on specific applications etc.
Name of the Person | Designation | Contact Number |
---|---|---|
Sandeep Vaidya | Country Manager – Analytical Science | +91 96192 55435 |
Mahendra Nimkar | Commercial Leader – Analytical Science | +91 99204 67740 |
Please be aware that physical support may be limited due to government guidance.
It has always been and would always continue to be our goal to keep your business running.
Thanking you,
Yours truly,
Hitachi High-Tech India Private Limited
Analytical Science Division