Parts Order (Semiconductor Manufacturing Equipment)
Hitachi's Semiconductor Supply Chain – Parts Support
Hitachi High-Tech America's Supply Chain Team is committed to fulfilling its promise to our customers of superior value by providing 'world-class' support at fair prices. The Supply Chain Team offers the highest quality service and parts to support Hitachi's worldwide equipment installations 24 hours a day, 7 days a week, 365 days a year.
As part of our commitment to our customers, Hitachi's Supply Chain Team offers parts programs to help minimize the total Cost of Ownership for our tools while maintaining industry leading tool uptimes. This includes strategic sourcing of parts, world-wide strategic stocking locations, high-quality clean-room packaging, TSM Programs and Consignment programs as well excellent planning, forecasting, and execution to reduce overall inventories. Customers can take advantage of Hitachi's commitment to quality at a reduced cost through our established repair programs that meet our stringent requirements for quality and operational performance.
In addition to outstanding Customer Service, Hitachi's Supply Chain Team manages a supplier base comprised of 'Best in Class' companies with the same philosophy and commitment as Hitachi's which is to not only meet but exceed our customer's expectation. Being part of the Hitachi family, we are able to utilize the resources from Hitachi's global presence to procure parts in the most expedient and cost efficient manner.
Hitachi's Supply Chain Team takes customer satisfaction personally and stands ready to meet the challenges of an ever-changing semiconductor environment.
For Spare Parts information: